Refund and Returns Policy

Refunds or Returns

·        You are welcome to return any goods purchased within 7 days of receiving the item.

·        Returns will only be accepted if the item(s) is still in their original unopened packaging.

·        If you are returning the item because it is not suitable or you have changed your mind we will refund you, less the courier fee once the item has been returned to our warehouse and our team has confirmed that the item is in a saleable condition.

·        If the return is due to misrepresentation on our site we will refund you in full as soon as the item is received back at our warehouse.

·        The refund will be done in the form of the original tender of the order.

·        Refunds are dealt with on a case-by-case basis and are generally processed within 3 working days.

Process

·        Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

·        If you are approved, then your refund will be processed and you will be notified by email.

·        Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

·        We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at liveyourbestlife@muthi.co.

·        You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

·        Depending on where you live, the time it may take for your exchanged product to reach you may vary.

Need help?

·        Contact us at liveyourbestlife@muthi.co for questions related to refunds and returns.